Refund
Please ensure that you thoroughly inspect your hair prior to using and installing your gorgeous tresses.
We exercise a very strict quality control process to ensure that our clients receive only the best virgin hair available. The products we offer on this website are either ready to wear wigs or custom made to your preference. There are NO REFUNDS, BUT RETURN AND EXCHANGES ON EXCEPTIONAL CASES.
For Questions about your order call +1 240 756 5240
Please contact us within 3 business days with any concerns about your orders. Email us at info@thehairfuseluxury.com or call us at +1 240 756 5240
IMPORTANT: OUR WIGS CAN BE PICKED OFF THE SHELF AND CAN ALSO BE CUSTOM MADE.
Exchange
Please ensure that you thoroughly inspect your hair prior to using and installing your gorgeous tresses.
We exercise a very strict quality control process to ensure that our clients receive only the best virgin hair available. All products we offer on this website are custom made to your preference. If for any reason the items you ordered does not suit your needs, we offer a hassle-free exchange policy on all unworn and unaltered items. Exchange information will be available in the email with your shipping and tracking number. For questions about your order email us at info@thehairfuseluxury.com
TERMS OF EXCHANGE
A. All items have to be unworn and unaltered or changed in any way.
B. All exchanges need to be done within 14 business days of receipt.
C. Item can be exchanged for the same value or less with no money back.
Contact us at info@thehairfuseluxury.com for questions related to refunds and returns.